You can do so by using the special string %STOPNUM% - we'll replace it by a number to process the STOP commands you receive. If you are operating in a country that requires STOP command compliance you need to include an option for your users to unsubscribe. Your customers can't reply to your messages. If you use an alphanumeric sender ID, the SMS campaign can only be one way. Handling STOP command with an alphanumeric sender ID SMS Sender can be a number or use any alphanumeric characters (A-Z, 0-9, space, -, _).Įxample of a customized SMS sender ID (YourBrand) SMS Sender identification can be customized using CLI. Here are a few examples: Hi FirstName, Guess what Your order OrderNumber has been delivered. Confirm a service is booked or a product has been purchased by text, so customers know they’re understood. Please note: Each claim is reviewed by our team to prevent abuses. Fill in date and time fields to send reminders, delivery updates, shift notifications and more. You need to upload a valid proof of ownership for each CLI/Sender ID your are attempting to claim. You can claim several CLI/ID at once (one per line). Please visit the Limit page of your CALLR console to claim a new CLI or SMS Sender ID. Please read the previous section to learn more about the detail of the procedure. Both LVN (Long Virtual Numbers) and shortcodes can be used as CLIs for voice.Īny number bought using CALLR can be used as a CLI. You need documents to prove your ownership of the desired name, such a bill or a proof of your right to use the desired identifier. We refuse alphanumeric CLIs that are too broad or voluntarily vague (example: "Your Bank"). Specifying the brand or the name of a campaign. The benefits of using a unique sender name in an SMS campaign. Not only has the technology been easy to implement, the people at Infobip use Strava. It has been fantastic working with Infobip on this project. Using alpha tags in SMS campaigns means that the recipient cannot reply to your messages, making it a one-way channel of communication. Protect your customers with enhanced identification features including verified SMS, dynamic sender ID’s, and user authentication tools as well as 2FA and one-time tokens. Authorization & OwnershipĬlaiming a new CLI or SMS Sender ID requires a proof of ownership.Īuthorizations of new alphanumeric CLIs are verified by our support team to protect end-users from any possible fraud. The identifier cannot be the name of a person, but you can use both uppercase and lowercase letters. The process to set them up is the same for both, but they are distinct and handled separately. CLI (for calls) and Sender ID (SMS) are incredibly potent tool to include your branding in your voice and text communications.
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